Complete our Returns Form Name * First Name Last Name Email * Your Order Number * #0000 Item (s) to Return * Please let us know which items you need assistance with. Thank you for filling out our returns form. It will be sent directly to our email address and we will get back to you as soon as possible with next steps.Please remember that leads which are returned within 30 days must be in a resalable condition - which means clean and unused. We know that many of our customers will want to try the leads on their dog - in which case please ensure that your return is clean and free of dog hairs. (This can be done easily with sticky tape). Worn, muddy and stained leads are not eligible for returns - so it is recommended that if you are testing a lead for fit, you do so indoors.